Date:  11/16/2011 04:19:17 PM Msg ID:  004374
From:  FoxWeb Support Thread:  004373
Subject:  Re: trying to upgrade
Previous version licenses can only be upgraded to the same type of license. This means that your version 3 licenses can only be upgraded to two individual 1-virtual host licenses, rather than to a single 2-virtual host license.
Would you like to upgrade them to a single 2-virtual host license, which would save you about $20, but prevent you from splitting them to run on separate servers? If yes, please send us email to and we will provide you with instructions.
FoxWeb Support Team email
Sent by Steve Moore on 11/16/2011 03:21:39 PM:
 Thank you. I am trying to upgrade the licenses but I am encountering some difficulty. I have three licenses, one for 4 and two for 3.51. I have not used 4x yet.  I need to update the first two licenses in order to make the switch from 3.51-4x. I have one machine running 3 virtuals. When I enter the software keys it says item doesn't match order. I select 1 2 license upgrade for 179$. Am I missing something?
Thanks again for more than 11 years of service.